These general conditions of use are up to date as of 03/02/2024
This site is owned and operated by Colibri Digital Ltd, a Limited Company incorporated in Ireland with a share capital of ten (10) euros, registered with the Registrar of Companies of Ireland under number 670960, having its registered office at Two, The green, Dublin Airport Central, Dublin Airport, Swords, Dublin, K67 E2H3, Ireland ("Best-PDF", or "we").
The Company is the owner and publisher of the best-pdf.com website. The Website is hosted by Amazon Web Services, a company incorporated under American law domiciled at 1200 12th Avenue South Suite 1200, Seattle WA 98114.
Best-PDF provides its Members with a document converter service at www.best-pdf.com, which companies and individuals can use on their own responsibility.
These T & Cs govern your access to the Site and the Services as well as their use.
When registering on the Site, you will be invited to tick a box confirming that you have read and accept the T & Cs, which will form a valid contract between you and Best-PDF.
For the purposes of these T & Cs, terms entirely in capital letters or with the first letter in capital letters, whether used in the singular or in the plural, have the following meaning:
In this document,
"T & Cs": refers to these General Conditions of Use.
"Company": refers to the publisher and owner of the Website.
"Site": refers to the online electronic service published by the Company, accessible at the address www.best-pdf.com, as well as all related elements.
"Services": refers to all the services, products, content, characteristics, technologies and functionalities that are accessible through the Site.
"Conversion": designates one of the functions for changing the format from one document to another offered by the Site.
"Member": refers to any natural or legal person having an Account on the Site.
"Personal space": refers to the personal space made available to Members where you can convert your documents, store them and contact www.best-pdf.com.
"Online assistance": refers to all the assistance services made available to Members such as operators whose mission is to assist Members for any request made through a telephone exchange, e- mail or via the contact page of our Site.
"Membership": refers to the paid monthly membership to which Members can register on the Site. The Member registers to the Services for an indefinite period from the validation by the Company. This membership is non-binding and can be canceled at any time by the Member.
"Basic Membership": refers to the period of forty-eight (48) hours during which the Member enjoys unlimited access to the Services on the Site without being charged the price of the membership. Said Basic Membership Period systematically occurs within the framework of a basic membership.
It is imperative that the member is at least 18 years old to be able to access our Services, which you must certify, if applicable, when opening the Account.
You must, where applicable, have the power to bind the company you represent. You certify that you have the power to bind the company or entity on whose behalf you are accessing our Services, and that the latter fully accepts T&C.
The company provides the services to members on the site as indicated in article 4. In order to subscribe to the Services, the Member will follow the procedural steps indicated on the Site. He will fill in all the fields allowing him to identify himself, to select the Services and the methods of payment. The Member must ensure, before using the Site, that he has the technical and IT resources necessary to use the Site, and that his browser allows secure access to the Site. The Member must also ensure that the computer configuration of his material / equipment is in good condition and does not contain viruses.
By using the Website and using the Services, the Member acknowledges and confirms having read, understood and accepted these T & Cs in their entirety without any reservation.
It will be impossible to access our Services for anyone who is not a Member.
You are responsible for your account password and you must keep it confidential. In addition, you agree to notify us of any unauthorized access to your Account or any breach of the security of your Account. This includes the loss or theft of your login information.
The Site is an online platform operating by membership and on which, as a Member
All the services mentioned above are only available to Members of Best-PDF, which results in the registration to our Membership plan.
All the Services offered by Best-PDF are described with the greatest possible accuracy above. We reserve the right to modify the content on the Site at any time without having to notify Members.
The member will find the services to which he has access on the order summary. The member has the possibility to modify the chosen Conversion as well as his information before proceeding to the registration of our basic membership.
Before validating the registration to our basic membership, the member must confirm acceptance of these T & Cs by checking the validation box provided for this purpose. A clear and legible payment statement appears next to the Order validation icon to ensure that the Member explicitly acknowledges their obligation to pay for the Order.
Following the acceptance of the GTC by the Member and the validation of his registration to our basic membership with payment obligation, the contract will be concluded with the Company and the Member which will bind them to each other.
The Company will send the Member an order confirmation by e-mail summarizing all the details of his order as well as his identifiers allowing access to his personal space.
It is imperative that the Member pays the amount of his monthly Member Access or only that of his Simple Offer, as described on the Site, in order to be able to access the Services offered by Best-PDF. The price of the Member Access of the Simple Offer is indicated on the Site inclusive of all taxes. They include the amount of VAT applicable on the day of payment.
Member Access to the Service is concluded for an indefinite period of time, Member Access is without commitment and can be terminated at any time by the Member.
The amount of the Member Access as well as that of the Single Offer may be modified at any time by Best-PDF. The Member will be informed in advance 10 days before the end of the current Member Access, and will thus be free to renew or not renew the Member Access.
Member Access and the Simple Offer are payable in advance by direct debit to the payment method indicated on the Site. If Best-PDF observes a default in payment by the Member, we will re-pay. In the event of further non-payment, Best-PDF reserves the right to terminate the services provided to the Member, without compensation, but without prejudice to its right to claim payment from the Member of the sums due and any compensation that Best-PDF considers to be due.
Best-PDF uses a service provider specialising in the security of online payments to guarantee the security of payments on the Site. The credit card transaction carried out between the Member and the secure payment system is encrypted, the Company will never have access to the Member's entire credit card number. This guarantees the total confidentiality of the Member's banking information.
The Member guarantees the Company that he/she has the necessary authorisations to use the payment method when placing the Order.
The Company undertakes to ensure that the Member has access to the Services as agreed in these T&Cs. Services.
Following his Member Access, the Member shall be provided with the necessary identifiers to enable him to access his Personal Space. The Member is fully responsible for keeping his or her login and password confidential in order to keep his or her Personal Space secure. The Member is obliged to inform the Company immediately following any unauthorised use of his or her identifiers. The Member alone shall be held responsible for any loss or damage resulting from his failure to keep his identifiers secret.
The Company shall not be held responsible if the inaccessibility to the Services is due to a third party beyond its responsibility.
Following the registration to a Basic Membership Period or to a Membership, the Member will have the possibility of contacting Online Assistance for information or to make a complaint.
The Member agrees to comply with the terms of these GTCS.
The Member agrees to use the Website and the Services in accordance with the instructions of the Company.
For the good of all Members, the use of the Site is subject to various rules. Thus, by using this Site, you agree:
The Company reserves the right to remove a Member's access to the Site and to take all legal and criminal measures against him if for any reason the Company considers that the Member is not respecting these GTCS.
No request for a refund of a Membership will be permitted if received after the expiration of fourteen (14) days from the first Membership to the Services.
All requests for refunds prior to the fourteen (14) day expiration period may be made by telephone or email to our customer support department. Customer Support will respond within 48 hours, and refunds will be processed within 72 hours.
The Membership taken out by the Member is a membership that does not include a long-term commitment, so it will suffice for the Member to notify the Company by e-mail, chat or telephone of his wish to end the Membership for it to end. The Member also has the possibility of canceling his Membership on the Site.
Any termination will take effect from the end of the month of the current membership that remains due. From the effective date of termination, the Member no longer has access to the Member Area or to the Services.
All the measures necessary for the proper provision of the service will be put in place by the Company. However, the Company may not be held responsible for the poor performance or the non-performance of all or part of the Service if this is due to the Member, to the unforeseeable and insurmountable fact of a third party foreign to the Order or to a case of major force. If the Company were to be held liable, it could not agree to compensate the Member for direct or indirect damage without proof being established.
All efforts will be made by the Company to allow accessibility to the Site 24 hours a day, 7 days a week. Under no circumstances can the Company be held responsible for unavailability due to constraints due to the operation of the Internet, maintenance operations, any failure or bug, any event beyond its control or force majeure beyond the reasonable control of the Company.
Links to other sites not published and controlled by the Company may be present on the Site. Under no circumstances can the Company be held responsible for the operation, content or any element present or obtained through these sites. The presence of these links on the Site should not be interpreted as an express or tacit endorsement by the Company of the content or services provided by these sites. The company cannot be held responsible for the availability of these sites or control their content, advertising, products or any other content.
If Members' e-mail should reject, for example due to anti-spam, e-mails sent by the Company, and in particular, a copy of the payment ticket or the summary of the Order or more largely any other e-mail originating from the Company, under no circumstances can the Company be held responsible.
In accordance with the law of January 6, 1978 relating to computers, files and freedoms, as amended, the Member is informed that the Company is collecting and processing their personal data in order to enable them to process and execute his Order (s) placed on the Website.
It is imperative that the Site has access to the following information for the ordering process to proceed without blocking: name, first name, electronic address (e-mail).
Service providers and in particular hosting providers established outside the European Union may have access to Members' personal data. The Company has entered into personal data transfer agreements with these service providers comprising standard contractual clauses approved by the European Commission.
It is possible for the Member to appeal to a right of opposition, rectification, deletion and access to personal data concerning him as well as a right of opposition for a legitimate reason exercisable under the conditions provided for by law by sending an email to the Company at the address email@example.com specifying his name, first name, email address and order number.
The information relating to the Member will only be transmitted by the Company to service providers for the purpose of maintenance, hosting of the Site and execution of orders within the limits of the information strictly necessary for the successful completion of the latter.
In accordance with CNIL deliberation n ° 2013-378 of December 5, 2013, the Company also informs the Member that cookies record certain information which is stored in the memory of its hard drive. This information is used to generate site audience statistics and to offer Services according to the Services they have already selected during their previous visits. A warning message, in the form of a banner, asks each person visiting the Website, beforehand, if the Member wishes to accept cookies. These cookies do not contain confidential information about Members of the Website.
Whatever page of the Site the Member goes to directly from a search engine, he will be informed:
The Cookies banner will not disappear until the Member has continued browsing, this allows us to guarantee the free and informed consent of the Member regarding Cookies.
Without the prior consent of the Member, cookies will not be placed and read
This Site is operated by Best-PDF and its affiliates.
Elements such as logos, brands, trade names, images, texts, illustrations, audio files, video files as well as the selection, coordination and combination of such elements are the exclusive property of the Company and are protected by copyright, trademark law, designs and / or all other intellectual property rights. All of these rights are reserved for the whole world.
Once a Member you become the beneficiary of a non-exclusive, revocable, personal and non-transferable license to use the Site, for your personal use, or that of the company you represent, and in accordance with the purpose of the Site.
Questions or comments relating to a site foreign to the Company should be addressed to the operators of these sites, all links to this Site are prohibited without the express prior authorization of the Company.
Any use by the Member of the corporate names, brands and distinct signs belonging to the Company is strictly prohibited except in the event of the Company's express prior consent.
These T & Cs are governed by and interpreted in accordance with irish law, without taking into account the principles of conflicts of laws.
In the event of a dispute that may arise during the interpretation and / or execution of these Terms or in connection with these T & Cs, the Member may decide to submit the dispute with the Company to a procedure for conventional mediation or any other alternative dispute resolution method. The Member may in particular contact the courts of Dublin, Ireland. The Member acknowledges that before undertaking any mediation process, he must first contact the Company by phone, chat or e-mail at: firstname.lastname@example.org in order to assert your right to Refund (see 10. Exercise of the "Satisfied or Refunded" option).
If this mediation procedure fails or if the Member wishes to seize a court, the rules of the Code of Civil Procedure will apply.
T&C Version: 1.0