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Frequently Asked Questions

How to convert a document to PDF ?

To convert your document to PDF you will need to go to the converter corresponding to the format of your document. So if your file is in Word format you will have to go to our Word to PDF file converter. Once on the converter page, just follow the instructions!

Can I find a document that I have already converted?

The documents that you have already converted are stored for a while in your personal space. This allows you to find them if you need them again. To connect to your personal space, all you have to do is use the identifiers received by email when registering.

How do I connect to my personal space?

If you wish to connect to your personal space, you must go to the connection page of our site and use the identifiers which were sent to you by email when you registered.

Why can't I recover my converted PDF document?

If you converted your document to a PDF and you can't get it back, it's probably because you don't have Adobe Acrobat Reader. To download it for free please click here.

Why does Best PDF appear as a label on my account statement?

If Best PDF appears as a description on your account statement, it is because you have subscribed to our subscription offer. You can therefore benefit from all of our services without limitation. If you wish to cancel your Best PDF subscription you can go to the termination page (termination link) of our site.

How to contact the Best PDF teams?

To contact the Best PDF teams, you can go to our contact page or use the information below:

  • by phone : +44 20 3936 9121
  • By email at [email protected]
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